Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. In case of delays due to high order volume or supply chain issues, we will notify you promptly.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and selected shipping method:

  • Standard Shipping: [3-4] business days

  • Expedited Shipping: [1-2] business days

Delivery delays may occur due to factors beyond our control, such as carrier delays or customs processing.

Shipping Destinations
We currently ship only in the United States of America.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow [24] hours for the tracking information to update.

Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is missing, please contact the carrier directly or reach out to us for assistance.

Damaged or Incorrect Orders
If you receive a damaged or incorrect order, please contact us within [7] days of delivery with your order number and photos of the issue. We will work with you to resolve the problem promptly.

International Shipping
International shipments may be subject to customs duties, taxes, and processing fees, which are the recipient's responsibility. Please check with your local customs office for more details.

Contact Us
For any questions regarding our shipping policy, please reach out to us at dynkpickleball@gmail.com